Contact Representative federal employee pay and staffing
This page shows how large the Contact Representative series is across government, what the average pay looks like, and which agencies employ the biggest share of people in this occupation.
What this page helps you check
Use this page when you want to see where a federal occupation is concentrated, which agencies employ the most people in it, and what the average pay looks like across government.
Occupation family
Contact Representative is reported under the Legal and Kindred Group family in the latest OPM summary.
Agencies that employ the most Contact Representative staff
These are the agencies with the biggest reported headcount in this occupation series.
| Agency | Department | Employees | Total salary expense | Average pay | Share of occupation |
|---|---|---|---|---|---|
| Internal Revenue Service | Department of the Treasury | 24,716 | $1,448,366,069 | $58,600 | 67.0% |
| Social Security Administration | Independent or mixed | 9,382 | $612,809,637 | $65,318 | 25.5% |
| Veterans Health Administration | Department of Veterans Affairs | 1,162 | $68,185,953 | $58,680 | 3.2% |
| Defense Finance and Accounting Service | Department of Defense | 385 | $18,565,957 | $48,223 | 1.0% |
| Office of Personnel Management | Independent or mixed | 363 | $19,371,531 | $53,365 | 1.0% |
| Military Treatment Facilities Under DHA | Department of Defense | 264 | $16,211,567 | $61,407 | 0.7% |
| Indian Health Service | Department of Health and Human Services | 227 | $13,909,997 | $61,278 | 0.6% |
| Vet Customer Exper (Vce) | Department of Veterans Affairs | 52 | $2,859,740 | $54,995 | 0.1% |
| Bureau of Land Management | Department of the Interior | 42 | $2,275,742 | $54,184 | 0.1% |
| Defense Counterintelligence and Security Agency | Department of Defense | 37 | $1,964,589 | $53,097 | 0.1% |
| Equal Employment Opportunity Commission | Independent or mixed | 31 | $1,775,742 | $57,282 | 0.1% |
| Indian Affairs | Department of the Interior | 15 | $914,565 | $60,971 | 0.0% |
| Selective Service System | Independent or mixed | 15 | $1,041,840 | $69,456 | 0.0% |
| Naval Medical Command | Department of Defense | 13 | $726,596 | $55,892 | 0.0% |
Common pay plans for Contact Representative
This shows the pay plans most commonly attached to this occupation series in the latest OPM summary.
| Pay plan | Employees | Average pay | Share of occupation |
|---|---|---|---|
| GS | 35,268 | $59,191 | 95.7% |
| IR | 1,399 | $85,395 | 3.8% |
| GG | 37 | $53,097 | 0.1% |
Occupation totals come from the latest OPM FedScope Employment Summary Data (March 2025).